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My Verizon will no longer work with Google Chrome

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SUDY3
Contributor
Contributor
Posts: 3
Registered: ‎12-22-2012

My Verizon will no longer work with Google Chrome

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When I try to log into My Verizon from Google Chrome, my preferred browser, I get an annoying error message that

pops up every time I close it. It won't even let me close the Browser because it keeps popping up.  

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Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: My Verizon will no longer work with Google Chrome

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tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: My Verizon will no longer work with Google Chrome

Message 2 of 9
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I know it was broken yesterday and into the wee hours this morning for all browsers.  I don't use Chrome.  But id does appear to be working for Firefox and IE9 this morning, at least for me in NY suburb

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: My Verizon will no longer work with Google Chrome

Message 3 of 9
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i am in google on the myverizon page now, i only use chrome.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: My Verizon will no longer work with Google Chrome

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SUDY3
Contributor
Contributor
Posts: 3
Registered: ‎12-22-2012

Re: My Verizon will no longer work with Google Chrome

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Resetting Chrome worked.  Thanks so much!

road_rider
Contributor
Contributor
Posts: 2
Registered: ‎12-30-2012

Re: My Verizon will no longer work with Google Chrome

Message 6 of 9
(2,851 Views)

This is not a very useful answer. I have changed some settings in Chrome out of necessity. Re-setting them to the defaults might make the Verizon site work but would re-activate the problems that caused my to change the default settings in the first place. The anser that's needed is what changes to the default settings cause the site to break with Chrome. And if anyone from Verizon is listening - this situation represents unbelievable incompetence.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: My Verizon will no longer work with Google Chrome

Message 7 of 9
(2,839 Views)

That they couldn't give a one size fits all for all the millions of people who made custom changes to their browser?

 

I Think you would be better served taking note of your changes, resetting it, and then reactivating and testing the changes one by one to see where the incompatibility lies.   And then make a value judgement based on that information as to whether you need that change more so than you need the use of the site?

 

Alternatively, try running Verizon in Incognito mode, and see if it works fine, and maybe that is a good enough work around for you until you can nail it down further. 

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: My Verizon will no longer work with Google Chrome

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(2,604 Views)

SUDY3,

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

JRTEMT
Bronze Contributor II
Bronze Contributor II
Posts: 86
Registered: ‎09-26-2010

Re: My Verizon will no longer work with Google Chrome

Message 9 of 9
(2,339 Views)

I keep getting pop up"wait" or "kill page" with chrome.

Other tech support staff have suggested to use another browser! Not an answer?

 

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