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NEED HELP WITH BILLING

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RAVENSHELP
Contributor
Contributor
Posts: 1
Registered: ‎02-13-2020

NEED HELP WITH BILLING

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I have spoken to a dozen agents and no one can find a solution. There is no way for me to see my billing online or on the app. Whenever I log in it goes to a closed account. I've spent 15+ hours talking with different people in circles and may need to cancel the account since no one can help me with something as simple as accessing a BILL. 

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GaryDM
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Posts: 2,039
Registered: ‎07-06-2016

Re: NEED HELP WITH BILLING

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(342 Views)

Hi RAVENSHELP,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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