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NON-paperless billing; cancel service

Posts: 1
Registered: ‎05-18-2018

NON-paperless billing; cancel service

Message 1 of 1

I need to cancel the {edited for privacy} account; I need a hard-copy of bills (non-paperless); Verizon told me to log-in to get hard-copies, but I CANNOT log-in, because the system keeps 'looping' me to my other account that I want to keep.

Phone numbers given to me by Verizon on-line put me on hold for 20 minutes, then they disconnect.  What a horrible Verizon.

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