Name On My Account

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-28-2016

Name On My Account

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The name on my account has changed again. after haveing it changed from my moms name to mine over two years ago and no one knows why. I have been paying the bill on the Fios app. so I wasnt seeing the accual bill, the account was changed two years ago to my name {edited for privacy} now the the accont is {edited for privacy} with my moms name. So whats going on here, I dont even know when it was changed back to my moms name. Now I have to see how I can fix this.

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Moderator Moderator
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Posts: 10,232
Registered: ‎03-18-2013

Re: Name On My Account

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Hi BklynRuben58,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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