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Need help redeeming new customer reward

Need help redeeming new customer reward

Contributor sammi86
Posts: 1
Registered: ‎09-27-2019
Message 1 of 2

I have recently signed up for FiOS internet, but was unable to redeem the advertised $50 welcome reward. I followed the sign up link in My Verizon to https://vzrewards.verizon.com/, tried every other days for 3 weeks now, never able to see the sign up page. Searching the web it seems to be a known problem for years. And the only resolution seems to be asking for help here and get an esclation.


So here I am: Could someone from Verizon help me esclating my issue so I can redeem the highly advertized new customer incentive from Verizon? Thanks very much!

Moderator Moderator
Posts: 2,097
Registered: ‎03-10-2011
Message 2 of 2

Hi sammi86


Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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