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Need help removing Verizon debt from credit report

Need help removing Verizon debt from credit report

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Contributor ferrell1221
Contributor
Posts: 1
Registered: ‎02-24-2015
Message 1 of 5
(788 Views)

I cancelled my Verizon service back in 2009 due to moving outside of their coverage area and I was told my account was in good standing. I've noticed an $86.00 collection account on my credit report and I can't tell who to contact to correct this with. I'm not trying to dispute this, I just want it gone. Who do I contact about how to remove this debt from my report?

4 REPLIES 4
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Moderator Moderator
Moderator
Posts: 9,402
Registered: ‎03-18-2013
Message 2 of 5
(780 Views)

Hi ferrell1221,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

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Contributor Liltxnchic20
Contributor
Posts: 1
Registered: ‎02-27-2019
Message 3 of 5
(304 Views)

I am needing help with this as well!! It was my ex husbands account he stranded me with after we divorced and I was unaware, now I have a very high outstanding debt on my report. I don’t want to go through an agency for this, I want to set up payment arrangements with Verizon. 

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Moderator Moderator
Moderator
Posts: 1,737
Registered: ‎07-06-2016
Message 4 of 5
(302 Views)

Hi Liltxnchic20,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.

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Moderator Moderator
Moderator
Posts: 1,737
Registered: ‎07-06-2016
Message 5 of 5
(299 Views)

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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