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Need help with Account. Don't know my Account number.

Need help with Account. Don't know my Account number.

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Keviardi
Contributor
Message 1 of 3
(13,702 Views)

Hello all.

 

Long story short. Been with Fios Internet for nearly 4 years, and it has always been autopayed with my credit card. It was my own mistake that I didn't consider any invoices or statements because I never got one from Verizon. I want to make some adjustments online and realized that I don't even know my own account number, especially since I never got any statements in the mail.

 

As well I have never registered online, and don't have home phone with Verizon neither. So because of these I can't do anything. (such as reset account, find lost password, etc)

 

Anything I can do?

2 REPLIES
Gold Contributor VI
Gold Contributor VI
Location: Texas
Message 2 of 3
(13,699 Views)

Call Verizon. They should be able to look up your account info for you. (Options on their Contact Us page.)

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Keviardi
Contributor
Message 3 of 3
(13,658 Views)

Got it. Thanks so much somegirl. Smiley Happy

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