Need to Speak to a SUPERVISOR

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎10-27-2010

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 11 of 22
(3,694 Views)

Elizabeth,

 

This is so tiring. Please have someone in management phone me.

OK?

 

Thanks.

Highlighted
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎10-27-2010

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 12 of 22
(3,691 Views)

Having someone in management contact me by phone is the least you could do after a forum rep promising me that would happen a week ago.

Highlighted
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 13 of 22
(3,689 Views)

I can't do that. Moderators only work with the forum itself. We do not have access to internal phone numbers.  The best we could offer is to re-open your private support case.

Highlighted
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎10-27-2010

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 14 of 22
(3,555 Views)

Yes, please reopen. But in the meantime, please try to have someone with authority contact me, preferably by phone. Please email me with specifics as to what you can do to help me in addition to reopening this.

THank you.

Highlighted
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎10-27-2010

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 15 of 22
(3,552 Views)

And, please clarify what you meant by what you're able to do because I'm confused. 

 

And yet another billing due date is fast approaching without my issue being addressed.

 

Thank you + have a good holiday.

Highlighted
Moderator Moderator
Moderator
Posts: 2,740
Registered: ‎09-10-2008

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 16 of 22
(3,529 Views)

We have reopened your support case.

 

Please follow the instructions you were given in the 7th post of this thread to access your support case and interact with the support agents.  They will not see your posts here on the public board.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Highlighted
Moderator Moderator
Moderator
Posts: 10,241
Registered: ‎03-18-2013
Moved:

Need to Speak to a SUPERVISOR

Message 17 of 22
(3,498 Views)
Highlighted
Employee Employee
Employee
Posts: 3,199
Registered: ‎04-10-2013

Re: MY REQUEST Re: Some Forum Suggestions and Guidelines

Message 18 of 22
(3,389 Views)

k2graphics,

 

We have closed your case out once again due to no response. Feel free to make a new post anytime you need our help.

 

- Jose_VZ

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎12-04-2013

Re: Need to Speak to a SUPERVISOR

Message 19 of 22
(3,377 Views)

Depending on the issue that you are needing to speak to somone about. If its billing just call in and get someone in billing. The only thing they can say is sure however if the agent is right about the issue the mgr will tell you the same thing that the first person you talked to will say.

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎08-21-2017

Re: Need to Speak to a SUPERVISOR

Message 20 of 22
(1,246 Views)

Please help me I am disabled I have been in the hospital al iott I am a long time customer i get paid on Sept 1 that's when I can pay other international charity place is also paying I was told me Williams's is reviewing my account to  shut me off I cannot afford to give verizo n fifty dollars i have nurses that visit with me if they can't talk to me they don't come to help me I don't want to put my health at risk why would verizo n want to do that can you please help me thank you very much Laura mart z {edited for privacy}

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.