I am in the process of securing a home loan. In the credit report from Equifax (not the others), there is a negative report from Verizon stating I owe them $1813 on an account from 10/14.
I am not, and have not been, a Verizon customer. I have no idea why this charge is on my account. When I call Verizon to resolve the situation I am told that since I don't have an account with them, and they cannot find a record of me, they cannot help me. How can I address this situation? Any help would be appreciated.