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Never received $300 visa prepaid card

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Staceyevacaleb
Contributor
Contributor
Posts: 2
Registered: ‎07-22-2015

Re: Never received $300 visa prepaid card

Message 131 of 133
(679 Views)

Still waiting for anyone really anyone, to take this seriously. I have been with Verizon for over a year and a half, and after a year I decided to sign a 2 year contract, please don't make me regret that.

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Never received $300 visa prepaid card

Message 132 of 133
(662 Views)

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".

Please keep all correspondence regarding your issue in the private support portal.

LawrenceC
Moderator Moderator
Moderator
Posts: 10,902
Registered: ‎03-18-2013

Re: Never received $300 visa prepaid card

Message 133 of 133
(351 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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