Never received $50 amazon gift card

[#1]

I called today after spending the last 5 months contacting CS about this and they kept telling me to wait a little longer... Finally they gave me a number to call, the lost and stolen card dept.  Well, I called today and they said they would email it to me.  That was 7 hours ago and nothing.  I believe this is just a HUGE scam they have going to get people to sign up.  They figure if they push it out far enough you'll forget ALL about it.  I am going to start looking for an honest provider as this is too ridiculous and I am fed up.

[#2]

Hi Viclyn,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.