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Never received Amazon gift card

Never received Amazon gift card

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Contributor akrfy
Contributor
Posts: 1
Registered: ‎02-01-2019
Message 1 of 2
(247 Views)

I had my Fios Internet installed by 12/31/18 like the promo said and was told to wait 30 days for a followup email on how to register for the $50 Amazon gift card. It's February now and I never received any email or notice on how to get the gift card.

 

At the same time, on my account home page I see a notice saying to register within 60 days of installation to get a Visa Rewards Card. Not only is it not an Amazon gift card like the promo said, but even when I click to register, all it does is direct me to the My Rewards+ page with no visible link to register for any gift cards.

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Moderator Moderator
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Posts: 1,352
Registered: ‎07-06-2016
Message 2 of 2
(228 Views)
Hi akrfy,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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