Never received promo gift cards…
jtchance
Enthusiast - Level 1

I was supposed to receive two $100 gift cards when I signed up for FiOS.  I believe I signed up six or seven months ago.  I’ve called a number of times about this and still haven’t received the cards.  The last time I called I was told I would receive them in 24 to 48 hours.  That was two weeks ago.  I don’t know what else to do to get these gift cards that were part of my sign up offer.  Very disappointing.

Re: Never received promo gift cards…
kh-gary
Moderator Emeritus

Hi jtchance,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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