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Never received the $50 Gift Card from February promotion

Never received the $50 Gift Card from February promotion

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Contributor DonCoastman
Contributor
Posts: 1
Registered: ‎06-06-2019
Message 1 of 2
(229 Views)

Just like many other customer, I have yet to receive a $50.00 perpaid gift card when I signed up for my service in February. It has been almost 4 months. From what I was told, the card would be sent after 60 days but it never arrived.

 

I read that some people clicked on "redeem now" and it took them nowhere. The same happened to me. Now the myrewards is not active so there is no way to check the status of it.

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Moderator Moderator
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Posts: 1,468
Registered: ‎07-06-2016
Message 2 of 2
(215 Views)
Hi DonCoastman,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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