Hello,
I tried calling about this issue but the wait time was insane...
My account is showing as past due but I did make a payment on 12/15/14. I am going to assume that this is because my account number was changed and my auto payment from my bank went through before I was able to enter the new account number.
Can someone contact me or redirect my payment and correct my billing status?
Please visit Contact Us, or our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. For billing issues, please contact Verizon during normal business hours.
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