01-06-2016 09:00 AM
I have been a Verizon customer for 2 years and I wanted to change my internet service to a higher speed. I found out that the advertised price on the Verizon website is for new customers not existing loyal customers. The price was 39.99 per month for internet only service but for me the existing customer it was 54.99. So, I am going to cancel my service and go to another provider. It seems like it would make more sense to try and keep existing paying customers, but that aprears not to be the case. My ideal resolution would be to get the new customer price.
03-09-2017 02:35 PM