I too did not receive the $300 Visa Card that was part of the deal that I signed up for. I specifically clicked on the $79 Triple Play Bundle + $300 Visa Gift Card online offer. I even remember having the option to choose between a Visa Gift Card and an Amazon Gift Card, in which I clicked on the Visa Card. After 90 days, I called and was told that I did not qualify for it. The 'supervisor' that I spoke to said that I should have seen on my confirmation email that it was not included and called at that time. I told her that the offer said I would receive the card after 90 days and that there was no reason for me to believe otherwise. After going back and forth for quite sometime, she said she could take off $10/month for one year and that she would email me confirmation. I agreed to the discount in the meantime, but of course never received an email confirmation. I've had wireless service with Verizon for almost 15 years and frankly never considered switching. I wanted to get FIOS for a long time to consolidate all my services to one company (with the intention of keeping it that way for a long time) but it was not available in my area until recently. I've had them for 4 months now and will be canceling both the FIOS and wireless services as soon as this contract is up. It's sad that their deceitful practices (over a $300 gift card) will be costing them a 15 year customer. I'll be sure to take as many friends and family members with me.