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I have an old Fios acct from a former address that is in collections. I'm trying to get the final bill so i can began making payments but customer service is giving me the run arounds. I know my old phone number and address but i don't know the account number. Can some please help me? when I log on to myverizon it won't let me see my account number or my billing information.
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We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.