Switch Account

No Account Information

No Account Information

Contributor emanier8267
Posts: 2
Registered: ‎09-10-2012
Message 1 of 2

I have an old Fios acct from a former address that is in collections. I'm trying to get the final bill so i can began making payments but customer service is giving me the run arounds. I know my old phone number and address but i don't know the account number. Can some please help me? when I log on to myverizon it won't let me see my account number or my billing information.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 2 of 2

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.


How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.