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Contributor emanier8267
Contributor
Posts: 2
Registered: ‎09-10-2012
Message 1 of 2
(313 Views)

I have an old Fios acct from a former address that is in collections. I'm trying to get the final bill so i can began making payments but customer service is giving me the run arounds. I know my old phone number and address but i don't know the account number. Can some please help me? when I log on to myverizon it won't let me see my account number or my billing information.

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 2 of 2
(232 Views)

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

 

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