An Accepted Solution is available for this post.
No Confirmation email
RyanMarie24
Newbie
‎05-20-2018 06:02 AM

I ordered the Triple Play bundle on Friday 5/18 and still have not received a confirnation email. when I log onto My Fios it just says "we are processing your order please refresh". I have cjatted with several agents who said they will resend the enail and nothing. Junk and spam folders were checked as well. 

Someone help please. 

0 Likes
1 Reply
An Accepted Solution is available for this post.
Re: No Confirmation email
kh-gary
Moderator Emeritus
‎05-20-2018 08:13 AM
Hi RyanMarie24,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
0 Likes