I just got the Triple Play with the Ultimate TV package, 75/35 internet, and phone. And now they tell me it doesn't come with DVRs, and I have to pay even more to get them! I was assured by the salesman who came to the building that I would get everything I had with Time Warner (a truly dreadful company!) and faster internet, and I fell for it. Now they are falling short. I cannot believe that today they even have nonrecording boxes, and they certainly shouldn't be palming them off on their most expensive bundles. Is Verizon trying to compete with TW on screwing their customers as well?