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No link to redeem Amazon Prime and Echo offer

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Latan
Contributor
Contributor
Posts: 1
Registered: ‎01-15-2019

No link to redeem Amazon Prime and Echo offer

Message 1 of 2
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I received Verizon email "It's time to redeem you holiday bonus" with instructions. But there is no link to redeem as stated in the email. 

 

I called and chatted multiple times, got transferred multiple times and got no result to show for. There seemed to be other people experiencing the same exact issue. What is going on? Anyone ever had success in redeeming this "bonus"? Why the run around?

 

 

1 REPLY 1
GaryDM
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Posts: 2,075
Registered: ‎07-06-2016

Re: No link to redeem Amazon Prime and Echo offer

Message 2 of 2
(418 Views)
Hi Latan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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