I have been a faithful customer for 22 years but I am now searching for another phone/Internet carrier. You all of a sudden jumped my bill to almost $100: that with my cell phone means I'm paying $150 for communication on a fixed budget. I am 75.
I would like that $15 credit reinstated. My phone no. is {edited for privacy}
Truth in advertising: When I complained, the clerk reinstated $10, but when I told her I'd be next month dropping my landline, she threatened: "Well, then you'll be paying $79 for Internet access. " I'm paying $60 right now. So for the same amount, I'll lose phone service and pay more for Internet service.
Y'all reallly know how to make customers love you.
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