×

Switch Account

Not letting me view or pay my bill online for over a week

SOLVED
Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎12-19-2014

Re: So once again I cannot view my bill or balance

Message 31 of 34
(627 Views)

Still not able to view my bill online.....do you know when this will be solved???

Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: So once again I cannot view my bill or balance

Message 32 of 34
(588 Views)

@sparkat31 wrote:

Still not able to view my bill online.....do you know when this will be solved???


Remember for most people its not broken. 

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎12-18-2014

Re: Not letting me view or pay my bill online for over a week

Message 33 of 34
(562 Views)

This inability to view or pay my bill online in now in it's second month. This is the third time I have submitted a post about this and have never heard from Verizon. I even tried to enroll in Auto Pay and now Auto Pay is not working! Needless to say once this contract is up I will not renew with Verizon, nor would I advise anyone to sign up with Verizon based on my experiences. Cox is far from perfect but when I was a customer I never had problems like this.

Highlighted
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: Not letting me view or pay my bill online for over a week

Message 34 of 34
(551 Views)

Thank you, sebastian123. We will make sure the Ecenter gets a note.

 

 

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.