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I signed up for FiOS and applied for Bill Autopay but since December 2019 I have not been receiving the ten dollars off that should be applied to my bill. Why is this the case and who can I contact to get this fixed?
1-800-VERIZON and select billing.
or post the situation at http://www.dslreports.com/vzdirect
these are real verizon personnel who can assist. Don’t use twitter.