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I have been notified that money from my verizon account had been transferred to Texas State unclaimed properety office. That I will need to contact verison and get my old account number or phone number. I was told this could be done with my social security number. NO ONE AT VERIZON CUSTOMER SERVICE DEPARTMENT ADMITTEDLY KNOWS HOW TO HANDLE THIS REQUEST.
i DO NOT HAVE A BALANCE BUT A CREDIT THAT VERIZON TRANSFERRED TO THE STATE OF TEXAS TREASURER.
HOW DO I GET IT BACK, ANY SUGGESTIONS WOULD BE HELPFUL
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I am sorry to hear about the frustration getting this taken care of. I have copied your post to a private support area that way we can get some account information from you to look into this further. Please refer all correspondences to there.
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Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.