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Old land-line account information

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terrilea216
Contributor
Contributor
Posts: 1
Registered: ‎07-28-2012

Old land-line account information

Message 1 of 3
(703 Views)

I have been notified that money from my verizon account had been transferred to Texas State unclaimed properety office. That I will need to contact verison and get my old account number or phone number. I was told this could be done with my social security number. NO ONE AT VERIZON CUSTOMER SERVICE DEPARTMENT ADMITTEDLY KNOWS HOW TO HANDLE THIS REQUEST.

 

i DO NOT HAVE A BALANCE BUT A CREDIT THAT VERIZON TRANSFERRED TO THE STATE OF TEXAS TREASURER.

 

HOW DO I GET IT BACK, ANY SUGGESTIONS WOULD BE HELPFUL

2 REPLIES 2
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Old land-line account information

Message 2 of 3
(664 Views)

I am sorry to hear about the frustration getting this taken care of. I have copied your post to a private support area that way we can get some account information from you to look into this further. Please refer all correspondences to there.

Anthony_VZ

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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Old land-line account information

Message 3 of 3
(588 Views)

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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