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Online Call Log in MyVerizon 3.0

Online Call Log in MyVerizon 3.0

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Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎01-30-2009
Message 1 of 3
(4,835 Views)

just curious to see if anyone else's call log is not coming up?

 

when goto Verizon Central (MyVerizon 3.0) and view my "Calls" tab, I get the following error message:

 

"We apologize for the inconvenience.  Your order is pending and we need to verify your information from you in order to move forward.  Please call your local business office."

 

I highly doubt that this is an "order" issue, and furthermore, probably cannot be resolved by my "local business office".

 

This has been up there for more than two days.  I have tried logging out, refreshing cache, etc....

You've got to be very careful if you don't know where you're going, because you might not get there. --Yogi Berra
2 REPLIES 2
Moderator Moderator
Moderator
Posts: 2,740
Registered: ‎09-10-2008
Message 2 of 3
(4,805 Views)

I'm sorry to hear about your recent issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've copied your message to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible. 

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Contributor y2kbytz
Contributor
Posts: 1
Registered: ‎05-01-2013
Message 3 of 3
(1,900 Views)

I cant view a call og of my out going or incoming calls,  why

 

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