Online Call Log in MyVerizon 3.0
jmcohen231
Contributor - Level 3

just curious to see if anyone else's call log is not coming up?

when goto Verizon Central (MyVerizon 3.0) and view my "Calls" tab, I get the following error message:

"We apologize for the inconvenience.  Your order is pending and we need to verify your information from you in order to move forward.  Please call your local business office."

I highly doubt that this is an "order" issue, and furthermore, probably cannot be resolved by my "local business office".

This has been up there for more than two days.  I have tried logging out, refreshing cache, etc....

0 Likes
Re: Online Call Log in MyVerizon 3.0
KaLin
Khoros Partner
Khoros Partner

I'm sorry to hear about your recent issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've copied your message to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible. 

0 Likes
Re: Online Call Log in MyVerizon 3.0
y2kbytz
Newbie

I cant view a call og of my out going or incoming calls,  why

0 Likes