I've had phone service (landline) with Verizon for many years, and always used paper-free billing. I received my bills by email and then paid them online.
This month I was surprised to get a paper bill. When I went online, my bill cannot be loaded, and no payment history is found. When I clicked on paper-free billing the page doesn't load.
What is going on with my account?
I tried from different computers and different browsers as well.
Thanks in advance for any assistance you can provide.
Hello lj9999,
This community is meant mainly for peer-to-peer support. If you have not already spoken to a Verizon representative, you should contact customer service directly through Contact Us. For billing issues, please contact support during normal business hours.
Start a new topic or ask questions in the open forum.
