It would be nice to have a working "online payments" option.
Tried to pay my bill 5 times already with no success.
Guess what.... sending my payment by mail (will arrive late) because I am NOT calling Customer Service and waste 1 hour on hold.
ONLINE PAYMENTS should be easy and not "headache/anger" generators.
Please get this fixed, I have been having issues with your online bill pay for a couple years, it is the reason I pay monthly through my bank. Stop the advertising attempts when I just want to view my bill. You want us to pay our bill correct? Then stop trying to sell me something else, I am not happy with my DSL nor my bill access, unfortunilty I have no other provider in my area. If I did I would drop your slow DSL immediatly.
LauraT,
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Start a new topic or ask questions in the open forum.
