Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Online payments

Reply
LauraT
Contributor
Contributor
Posts: 1
Registered: ‎12-23-2012

Online payments

Message 1 of 3
(1,386 Views)

It would be nice to have a working "online payments" option.

Tried to pay my bill 5 times already with no success.

Guess what.... sending my payment by mail (will arrive late) because I am NOT calling Customer Service and waste 1 hour on hold.

ONLINE PAYMENTS should be easy and not "headache/anger" generators.

 

2 REPLIES 2
Garciaboyd
Contributor
Contributor
Posts: 1
Registered: ‎12-23-2012

Online Bill Pay Access

Message 2 of 3
(1,367 Views)

Please get this fixed, I have been having issues with your online bill pay for a couple years, it is the reason I pay monthly through my bank. Stop the advertising attempts when I just want to view my bill. You want us to pay our bill correct? Then stop trying to sell me something else, I am not happy with my DSL nor my bill access, unfortunilty I have no other provider in my area. If I did I would drop your slow DSL immediatly.

 

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Online payments

Message 3 of 3
(1,048 Views)

LauraT,

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.