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Online payments

Posts: 1
Registered: ‎12-23-2012

Online payments

Message 1 of 3

It would be nice to have a working "online payments" option.

Tried to pay my bill 5 times already with no success.

Guess what.... sending my payment by mail (will arrive late) because I am NOT calling Customer Service and waste 1 hour on hold.

ONLINE PAYMENTS should be easy and not "headache/anger" generators.


Posts: 1
Registered: ‎12-23-2012

Online Bill Pay Access

Message 2 of 3

Please get this fixed, I have been having issues with your online bill pay for a couple years, it is the reason I pay monthly through my bank. Stop the advertising attempts when I just want to view my bill. You want us to pay our bill correct? Then stop trying to sell me something else, I am not happy with my DSL nor my bill access, unfortunilty I have no other provider in my area. If I did I would drop your slow DSL immediatly.


Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Online payments

Message 3 of 3


Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.


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