Have a phone you love? Get up to $500 when you bring your phone.
$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on select Unlimited plans req'd. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details..
I'm currently experiencing similar problems. Except in my case the payments (2) showed until I switched to Digital Voice service. Since then, not only weren't my payments showing online, a second account was added to my bill. The total charges due are well over $800, when I only owe a tiny fraction of that.
After nearly three hours on the telephone in which I've spoken to nine representatives - the problem STILL isn't fixed. So I know exactly how you feel.