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Poor Service

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Contributor AHZOO
Contributor
Posts: 1
Registered: ‎09-16-2011
Message 1 of 4
(603 Views)

I can't believe how each time I call I get a different answer.  They tell you one price and when the order is confirmed a different price.  I have been paying over $182 each month for the past year and wanted to down grade but NOBODY can seem to do it right. WOW may pay the penalty just so that I don't waste my time anymore.  IS THERE ANY SUPERVISOR AROUND WHO CARES !!!!!!!!!!

3 REPLIES 3
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Contributor vinnyp61
Contributor
Posts: 4
Registered: ‎09-07-2011
Message 2 of 4
(588 Views)

NO!!!!!!!! Verizon does not care about there customers they lie to you  over and over

Contributor Verizongoround
Contributor
Posts: 3
Registered: ‎09-17-2011
Message 3 of 4
(578 Views)

Yep, I'm gonna end up paying 8 months early term fee at $15 per month.  It'll still save me money just to avoid paying for their overpriced monthly bill which includes 4 boxes/DVRs are $50 each month

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 68
Registered: ‎12-30-2010
Message 4 of 4
(562 Views)

AHZOO – We would be happy to help situate you with an appropriate plan.  I have sent you a PM with more information.  Thank you – MRM

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