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Poor customer service - Fair Oaks mall - Fairfax, VA

Poor customer service - Fair Oaks mall - Fairfax, VA

Contributor CCALMA
Posts: 4
Registered: ‎10-10-2012
Message 1 of 3
AVOID the Verizon Wireless store in the Fair Oaks mall in fairfax, VA.
Been here twice and both times I just wanted to buy a MiFi. After 1 hour in multiple queues, I came to the conclusion that the sales staff are morons.
AVOID this store and go to any other Verizon store except this one.
Contributor CCALMA
Posts: 4
Registered: ‎10-10-2012
Message 2 of 3
this wasn't an isolated incident. this happened previously when trying to buy an iPhone and after a long wait, I got the impression that the sales people were too busy talking amongst themselves instead of selling me another iPhone onto my commercial account of which I am have 12 phones and spend over 800$/month. Summit Technologies www.summtech.com

also I tried to call this specific fair oaks store to complain to a manager but it seems that there is no direct phone number.
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Posts: 6,232
Registered: ‎04-29-2009
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