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Price increase?

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omerc10696
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎05-07-2013

Price increase?

Message 1 of 9
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I just got an email that my bill was up online for the month, i have FiOS Internet 15/5 month to month, i've been paying $65.98 since I signed up 2 years ago, this months bil is $73.98. Why was my bill increased?

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omerc10696
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎05-07-2013

Re: Price increase?

Message 4 of 9
(4,416 Views)

Never mind, when i downloaded the PDF version of my current bill I found this at the bottom

 

FiOS Rate Increase

This is a reminder that pricing for your FiOS Bundle, FiOS TV, or FiOS

Internet plan has increased this month. We offer many other bundle

options that can help you get the most for your money. Go to

verizon.com/fios/2vu or call 1-866-905-2199 to learn about new

bundle options and you may also be eligible for a special offer when

you switch to a new FiOS Bundle with a two-year agreement and

two-year bundle price guarantee.

 

I enrolled in paperless billing, I wish there had been a paper bill sent this time around at least to make me aware of the change ahead of time.

View solution in original post

8 REPLIES 8
walt178
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: Price increase?

Message 2 of 9
(4,458 Views)

@omerc10696 wrote:

I just got an email that my bill was up online for the month, i have FiOS Internet 15/5 month to month, i've been paying $65.98 since I signed up 2 years ago, this months bil is $73.98. Why was my bill increased?


Since you signed up 2 years ago my first guess is that your agreement ended.  Price increases are normal at the end of agreements or when promotions expire.

 

If you compare this bill with the previous one you will be able to see which items changed.  Look at the details for a better picture of what changed.

omerc10696
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎05-07-2013

Re: Price increase?

Message 3 of 9
(4,417 Views)

Thanks for the reply, I forgot to mention I never signed up for a 2 year contract I was a month to month customer. Comparing my current bill with my previous the only changes are:

 

11/10     12/9     FiOS Internet 15/5    64.99

12/10      1/9      FiOS Internet 15/5     72.99

 

 

omerc10696
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎05-07-2013

Re: Price increase?

Message 4 of 9
(4,417 Views)

Never mind, when i downloaded the PDF version of my current bill I found this at the bottom

 

FiOS Rate Increase

This is a reminder that pricing for your FiOS Bundle, FiOS TV, or FiOS

Internet plan has increased this month. We offer many other bundle

options that can help you get the most for your money. Go to

verizon.com/fios/2vu or call 1-866-905-2199 to learn about new

bundle options and you may also be eligible for a special offer when

you switch to a new FiOS Bundle with a two-year agreement and

two-year bundle price guarantee.

 

I enrolled in paperless billing, I wish there had been a paper bill sent this time around at least to make me aware of the change ahead of time.

View solution in original post

Z-user
Contributor
Contributor
Posts: 2
Registered: ‎01-15-2014

Re: Price increase?

Message 5 of 9
(3,835 Views)
I'm just finding out about the price increase!!! 😞 What a shock! Not a word was mentioned on my last month's bill. To add to the insult, when I log on to MyVeriozon online, the old rate is still displayed! Sorry that it's not letting me give 'kudos' for your post.
pohouse
Contributor
Contributor
Posts: 1
Registered: ‎02-10-2014

Re: Price increase?

Message 6 of 9
(3,530 Views)

Yep, my FIOS internet went up by 16% to be exact.  I find that a pretty steep increase.  I am looking for other DSL options.  I'm fed up.

NickZQ
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎01-22-2014

Re: Price increase?

Message 7 of 9
(3,385 Views)

@omerc10696 wrote:

Thanks for the reply, I forgot to mention I never signed up for a 2 year contract I was a month to month customer. Comparing my current bill with my previous the only changes are:

 

11/10     12/9     FiOS Internet 15/5    64.99

12/10      1/9      FiOS Internet 15/5     72.99

 

 


 

$72.99 for 15/5 is $3 over their advertise rate of $69.99/month or a two year contract that costs $49.99/month for 1 year then $69.99 for months 13 onwards.

 

I'm not sure how much $3/month is of value to you but it appears you can save a couple of dollars by calling and cancel then sign up for the new deal.

 

No, you won't get the $64.99 rate by calling them.

abrianr
Contributor
Contributor
Posts: 1
Registered: ‎08-18-2018

Re: Price increase?

Message 8 of 9
(1,657 Views)

Mine too.  Not a word until I got my bill today.  I am definitely considering my options.  I have other choices in my market plus wireless is getting better for much less.

LawrenceC
Moderator Moderator
Moderator
Posts: 11,099
Registered: ‎03-18-2013

Re: Price increase?

Message 9 of 9
(1,647 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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