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Pro-rated Final Bill for Internet

Posts: 1
Registered: ‎04-07-2019

Pro-rated Final Bill for Internet

Message 1 of 2

disconnected Fios on Mar 7 and was told by an agent on the phone that I was going to receive a pro-rated refund.


When the final bill arrived, not only did I not receive a refund, but Verizon charged me an whole month payment. 


This is utter nonsense - I am being charged for service I didnt use until the end of my contract. 



Platinum Contributor I
Platinum Contributor I
Posts: 5,217
Registered: ‎10-18-2016

Re: Pro-rated Final Bill for Internet

Message 2 of 2

Totally dependent on start and close date of your service.

if you cancel service after the start date, fios charges the full month.

if you cancelled prior to your invoice/service date contact your states Public Utilities Commission or Public Service Commission via a google search.

also file a complaint at 



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