Sorry you are having difficulty tsw, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
I have the exact same problem. I have talked with two separat Verizon employees. One told me she opened a work request to fix the problem. The other called tech support with me on the line. After waiting on hold for over an hour, I had to leave for another committment. I am seriously wondering if Verizon really cres. Does anyone have a solution?
Hi anzio,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
Start a new topic or ask questions in the open forum.
