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Promised Teacher Discount and NOT given to me- Very disappointed

Promised Teacher Discount and NOT given to me- Very disappointed

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Contributor
Contributor
Posts: 1
Registered: ‎04-28-2018
Message 1 of 2
(492 Views)

I'm really upset to report that Verizon representatives have misled me to believe I would receive a "Teacher discount" so that my bill would be more affordable. They are NOT giving me the discount after expressing on the phone that they were thankful for my work as a teacher and they'd guarantee to get the discount so that I could remain with Verizon. At this point, I am seeing what other services can offer me a plan that is not an outstanding price that I have to pay on my own monthly. Very disappointed in Verizon at this time.

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Moderator Moderator
Moderator
Posts: 9,509
Registered: ‎03-18-2013
Message 2 of 2
(488 Views)

This issue has been escalated to a Verizon agent.

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