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Radical Perhaps, But How About Having Staff Respond to Complaints

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nmc
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-03-2009

Radical Perhaps, But How About Having Staff Respond to Complaints

Message 1 of 2
(763 Views)

I am at my wits end with Verizon. Your CEO apparantly can't be bothered responding to emails. I also suggest someone look at all your links, so many are broken. You should be embarassed. Another email was sent and I hope someone responds. Anyone reading this, my most recent problem is that it took Verizon 2 months to credit my account for returned equipment..but of course, it wasn't even done right. They took off the charge for the extra STB but they didn't credit me the $99.99 they originally charged for not returning it.

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TonyaD_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Status changed to: Resolved

Message 2 of 2
(486 Views)

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

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