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Refund Status

Contributor njdg
Posts: 2
Registered: ‎12-13-2013
Message 1 of 3

Hello.. I cancelled my account more than 1 month ago and as of 11/16 (final statement),. i have a credit on my account. When and how will I receive the refund. its been a while... thanks. 

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 2 of 3

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Contributor njdg
Posts: 2
Registered: ‎12-13-2013
Message 3 of 3

ok.. perhaps other users can tell me what it takes to get the refund?

how long does it take? do i have to call in or is it done automatically?

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