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Contributor
Contributor
Posts: 2
Registered: ‎08-21-2014
Message 1 of 14
(1,264 Views)
I signed up for a new verizon account through a rewards invite. I have the service scheduled and a my verizon account set up, but when I try to go to Rewards I get the error that I don't have sufficient permissions to access the page. Any help?
13 REPLIES 13
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Contributor
Contributor
Posts: 1
Registered: ‎09-03-2014
Message 2 of 14
(1,189 Views)

I am having the same problem. I have been a customer with Verizon for over 10 years in my current home. I am getting the message:

You do not have sufficient permissions to access this page.

 

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Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 3 of 14
(1,183 Views)

What page is that?

Contributor
Contributor
Posts: 1
Registered: ‎09-08-2014
Message 4 of 14
(1,144 Views)

I'm having the exact same problem. Have you heard of any solutions?

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Contributor
Contributor
Posts: 4
Registered: ‎01-02-2012
Message 5 of 14
(1,139 Views)

I received an email for a "free gift" (isn't a gift by definition "free") for signing up for My Rewards+. When I click on the link I get a server error HTTP Error 503. It looks like someone didn't load test the "rewards" site.

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎11-29-2008
Message 6 of 14
(1,132 Views)

It's the gift of wasted time.

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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-11-2013
Message 7 of 14
(1,133 Views)

All I get is a constant loop asking me to log in. Is there really a My Rewards site or is it just a tease? They say I have points but what are they?

 

BTW, I also hate it when I see the comercials for the same up and down speeds and my speed test say that isn't so. Where is the truth in advertising?

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Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 8 of 14
(1,124 Views)

Did you try clearing your browser? And try a second browser as well.

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎04-21-2010
Message 9 of 14
(1,117 Views)

Same thing here.  I received an email telling me I had a "thank you gift from verizon my rewards".  When I clicked on the link it made me sign in and then told me I didn't have sufficient permission to access that page.  Clearing cookies isn't going to have much affect if the link doesn't work.

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎04-21-2010
Message 10 of 14
(1,117 Views)

 I can't find it tonight.  I received an email telling me I had a "gift" waiting for me.  It's a legit email, but clicking on the My Rewards link sends me around in circles until it finally tells me I don't have sufficient permission to access that page.

 

I tried calling verizon but both of the individuals I spoke with had no clue how to fix it.

 

Keep your gift Verizon.  Talk about **bleep** poor customer service . . . .

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