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Renewal

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Bronze Contributor I
Bronze Contributor I
Posts: 72
Registered: ‎03-09-2009

Renewal

Message 1 of 3
(4,382 Views)

Well, my one year contract came up for renewal again. They wanted to raise me from $153.00 to $172.00 for a 2 year contract with the only benefit being increased download/upload speeds (from 20/5 to 25/.20). Since I rarely upload, and the download gain was marginal, I passed on this. I was then told that I could continue my current plan without a contract (month to month) for an additional $10.00 a month. Of course, I am at their mercy as far as their raising the fee at any time, but I decieed to go with this for the time being.

 

It is ironic - costs are going up in a weak economy when people have to cost their expenses wherever possible. I am getting solicitations from my local cable company (Cablevision). Even though I prefer FIOS service, I will probably investigate their startup package. I suspect that the gain will not be as good as it looks for a number of reasons:

 

  1. Their quotes, like FIOS, do not inclue the STB costs.
  2. I would want to keep my land line with Verizon, so I would be paying for this separately.
  3. I have a VOIP second line through Vonage at $17.95 + taxes and fees per month. I would cancel this in favor of Cablevison's service, which would be $29.95 per month.

At the end of the day, I doubt that I will be that far ahead (if at all).

 

Once again, the consumer gets the short end of the stick. Makes you wonder if these companys are really interest in competing for our dollar, since there is little or no real price competition, despite what they would like us to believe.

2 REPLIES 2
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Contributor
Contributor
Posts: 1
Registered: ‎04-30-2010

Re: Renewal

Message 2 of 3
(4,273 Views)

I had an identical experience (and I mean identical).  Coincidence... I think not!

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Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008

Re: Renewal

Message 3 of 3
(4,224 Views)

 


@blegs38552 wrote:

Well, my one year contract came up for renewal again. They wanted to raise me from $153.00 to $172.00 for a 2 year contract with the only benefit being increased download/upload speeds (from 20/5 to 25/.20). Since I rarely upload, and the download gain was marginal, I passed on this. I was then told that I could continue my current plan without a contract (month to month) for an additional $10.00 a month. Of course, I am at their mercy as far as their raising the fee at any time, but I decieed to go with this for the time being.

 

It is ironic - costs are going up in a weak economy when people have to cost their expenses wherever possible. I am getting solicitations from my local cable company (Cablevision). Even though I prefer FIOS service, I will probably investigate their startup package. I suspect that the gain will not be as good as it looks for a number of reasons:

 

  1. Their quotes, like FIOS, do not inclue the STB costs.
  2. I would want to keep my land line with Verizon, so I would be paying for this separately.
  3. I have a VOIP second line through Vonage at $17.95 + taxes and fees per month. I would cancel this in favor of Cablevison's service, which would be $29.95 per month.

At the end of the day, I doubt that I will be that far ahead (if at all).

 

Once again, the consumer gets the short end of the stick. Makes you wonder if these companys are really interest in competing for our dollar, since there is little or no real price competition, despite what they would like us to believe.


Call Verizon sales. Explain to them that what you are considering, and that you feel there is no advantage to being a loyal customer. Complain about the web site not alowing upgrades with any discounts. Go to the website and see if it will alow you to do the upgrade that they offer over the phone. They used to advertize a discount for existing customers when agreeing to a new bundle online. Then the site would not let you. Tell them that you want a bundle but it looks like you are being forced to go with the competition. You may be surprised.

 

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