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Security Deposit Refund

Security Deposit Refund

Contributor elevy4
Posts: 5
Registered: ‎02-03-2014
Message 1 of 3

This is regarding security deposit refind of 250 dollars that I was asked to put in when I opened my veriozn fios account.

 I have called in multiple times to check on the status of my deposit refund.

Every Time I am getting different excuses after staying for hours on call with support people.


There is nobody who is able to confirm the status on this refind. Is there no proper tracking of security deposits


This is completley ludacris and if my deposit is not returned I am cancelling my service with Verizon and switching to time warner... I don't do business with liars. 

Contributor skyla316
Posts: 2
Registered: ‎11-19-2014
Message 2 of 3

I never got mine either. Was told that i would get my 100 deposit back after 1 year. I dont owe any balance and i cant seem to get an answer from anyone

Moderator Moderator
Posts: 9,383
Registered: ‎03-18-2013
Message 3 of 3

Hi skyla316,

Sorry you are having difficulty with your refund. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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