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Sewage drain damaged by Verizon FIOS installation, what should I do?

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anguyen
Contributor
Contributor
Posts: 1
Registered: ‎05-10-2013

Sewage drain damaged by Verizon FIOS installation, what should I do?

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My main drainage plumbing line was clogged and the plumber I contracted to clear it performed a video inspection of the line after clearing it. He couldn't give me a warranty on the clearing due to damage to the pipe and told me that the clog would happen again. He reported a break in the pipe near the Verizon FIOS line and told me to contact Verizon. I have previously called Verizon and they sent a contractor to come by and investigate. He said he would follow up with Verizon but never did. What should I do?

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Verizon_Support
Employee Employee
Employee
Posts: 3,214
Registered: ‎04-10-2013

Re: Sewage drain damaged by Verizon FIOS installation, what should I do?

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(600 Views)

Hello anguyen,

 

We were able to escalate your issue for you and get you in contact with our local area managers, but we didn't get to confirm a resolution with you. Please let us know if there is anything more we can do to help.

 

Thank you and Happy Independence Day!

-Rachel

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