When I re-upped my contract I got the $200 google/nest promotion. After the first month, now that I'm ready to redeem it, I'm not allowed to. I can only receive a free Chromecast, which is fine, but it's not what I signed up for. I already have one, so I definitely don't need it. Has anyone else had this issue, and can anyone from Verizon help?
Hi blanksta,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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