Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Someone else's returned equipment fees showed up on my bill!

Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎08-24-2009

Someone else's returned equipment fees showed up on my bill!

Message 1 of 1

A few months after moving into my new home, I got a bloated Verizon Triple Play bill for over $900.  Mostly unreturned equipment charges for HD equipment.  I have all standard set top boxes.  The HD equipment was under a different account number, so the customer service rep told me how much I had to pay (around $195).  Case closed. 


I wonder if that's happened to anyone else here?  I hate to think that the previous owners of my house forgot to return their equipment/tell Verizon they moved. 

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.