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Someone else's returned equipment fees showed up on my bill!

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Brasstacks
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎08-24-2009

Someone else's returned equipment fees showed up on my bill!

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A few months after moving into my new home, I got a bloated Verizon Triple Play bill for over $900.  Mostly unreturned equipment charges for HD equipment.  I have all standard set top boxes.  The HD equipment was under a different account number, so the customer service rep told me how much I had to pay (around $195).  Case closed. 

 

I wonder if that's happened to anyone else here?  I hate to think that the previous owners of my house forgot to return their equipment/tell Verizon they moved. 

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