I got confirmation email from Verizon on 2/22 that I canceled my only service with them (FiOS internet) and I recall the representative advising I had paid up through 2/27. Now I get a new bill for 2/28 - 3/24 ($99.99 -- which is odd in itself since I had been paying $74.99). I have read about possibly getting continuous billing and reported to collections. Why is this happening? What can be done short of sending letters to FCC and Attorney General? This should not be! Cancellation is an inherent right of a customer. I was only a month-to-month plan, I was not obligated to keep getting billed. I want to end this now and not have some runaround.