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Still have not received my $200 Samsung promo deal

Still have not received my $200 Samsung promo deal

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Contributor okim
Contributor
Posts: 2
Registered: ‎08-02-2019
Message 1 of 3
(345 Views)

Hello,

 

I was suppose to receive my $200 credit towards Samsung for signing up after 31 days of service.  It has been 57 days after numerous calls to Verizon and chatting online with reps.  I still have not received the promotional offer I was promised.  Everytime I call, they tell me they are working on it but receive nothing.  Please help.  

2 REPLIES 2
Contributor okim
Contributor
Posts: 2
Registered: ‎08-02-2019
Message 2 of 3
(335 Views)

I have also been told it was escalated but still nothing! 

Moderator Moderator
Moderator
Posts: 9,147
Registered: ‎03-18-2013
Message 3 of 3
(269 Views)

Hi okim,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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