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Stop charging my account services were cancelled!
Kik1
Newbie
‎10-01-2018 02:42 AM

Hello.
Please correct my bill. I don't have your tv or phone services since June!!!
I have called over 5 times to fix this problem.please correct the Bill! Your customer service Is the worst!
Please call me  asap.
Thank you

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Re: Stop charging my account services were cancelled!
jonjones1
Legend
‎10-01-2018 02:47 AM
@Kik wrote:

Hello.
Please correct my bill. I don't have your tv or phone services since June!!!
I have called over 5 times to fix this problem.please correct the Bill! Your customer service Is the worst!
Please call me  asap.
Thank you

1-800-VERIZON there is no other way unless you file a complaint with your states Public Utilities Commission or Public Service Commission you can google the proper web site. Call their toll free number they have a way of getting your situation resolved.

verizon is regulated by this agency in most states or even the attorney generals office.

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Re: Stop charging my account services were cancelled!
LawrenceC
Moderator Emeritus
‎10-01-2018 08:16 AM

Hi Kik,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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